Photo of Rebekah Mackey

Rebekah is an attorney in Taft’s Business and Finance practice group. Prior to law school, Rebekah worked at the Indiana State Senate as a press secretary and legislative assistant and at the Indiana Supreme Court as a legal extern.

In the past week, businesses in every industry faced the growing concerns that the coronavirus pandemic has brought to our communities. As the situation around the globe continues to develop and multi-faceted issues arise, companies should be considering their employees’ and customers’ privacy and be prepared to adequately and appropriately respond to privacy concerns, requests for information, and understand the basic expectations of how and when personal information can be used without consent.

While the current environment demands flexibility and responsiveness, and not all-personal information or your industry may be subject to such regulations, the following information provides some guidelines on how the law expects businesses to balance privacy and public health concerns. We conclude with some best practices that apply to the use of personal information in all conditions.


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